# SHIFT

--- Sjoerd Hooft's InFormation Technology ---

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q:q702
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 — q:q702 [2016/07/26 21:26] (current) Line 1: Line 1: + = Question 702 = + This page is part of Q, the IT exam trainer. \\ See https://​www.getshifting.com/​q for more info \\ \\ **Question:​** \\ Fabrikam has recently deployed Skype for Business Server for all modalities including Enterprise Voice which they manage from central location in Sydney. A recent change in their work from home policies requires users to work from their homes at least 3 days a week. Fabrikam’s IT help desk has 10 members in their tier 1 TeleHelp group dedicated to receive incoming support calls of the internal employees. Fabrikam wants to deploy a Skype for Business solution for the TeleHelp group with minimum administrative effort. + TeleHelp group members want to get a notification of all the incoming calls to any member of the TeleHelp group. Each member should be able to answer the call as per their availability. + \\ + What do you do? \\ \\ **Description:​** \\ See <​html><​a href="​https://​technet.microsoft.com/​nl-nl/​library/​jj945615.aspx"​ target="​_blank">​here​ and <​html><​a href="​https://​support.office.com/​en-us/​article/​Set-Call-Forwarding-options-in-Skype-for-Business-1ec2e7fb-471c-4c35-bc90-a35991b3f532"​ target="​_blank">​here​ for more information. ​ \\ \\ **Correct Answer:** \\ - Configure Group Call Pickup for TeleHelp group \\ + - For every TeleHelp group member configure Simultaneously Ring to My Delegates and add each member as a delegate to each other \\ {{tag>​qq}} \\