# SHIFT

--- Sjoerd Hooft's InFormation Technology ---

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q:q782
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 — q:q782 [2016/07/29 12:59] (current) Line 1: Line 1: + = Question 782 = + This page is part of Q, the IT exam trainer. \\ See https://​www.getshifting.com/​q for more info \\ \\ **Question:​** \\ Which of the following provide value to the business from service strategy? \\ + 1. Enabling the service provider to have a clear understanding of what levels of service will make their customers successful \\ + 2. Enabling the service provider to respond quickly and effectively to changes in the business environment \\ + 3. Support the creation of a portfolio of quantified services + \\ \\ **Description:​** \\ See <​html><​a href="​http://​www.tutorialspoint.com/​itil/​service_strategy_overview.htm"​ target="​_blank">​here​ for more information. \\ \\ **Correct Answer:** \\ All of the above \\ {{tag>​qq}} \\