# SHIFT

--- Sjoerd Hooft's InFormation Technology ---

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q:q785
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 — q:q785 [2016/07/29 13:03] (current) Line 1: Line 1: + = Question 785 = + This page is part of Q, the IT exam trainer. \\ See https://​www.getshifting.com/​q for more info \\ \\ **Question:​** \\ Which of the following is an objective/​are objectives of the service strategy stage of the service lifecycle? \\ + 1. Providing an understanding of what strategy is \\ + 2. Ensuring a working relationship between the customer and service provider \\ + 3. Defining how value is created + \\ \\ **Description:​** \\ See <​html><​a href="​http://​www.tutorialspoint.com/​itil/​service_strategy_overview.htm"​ target="​_blank">​here​ for more information. \\ \\ **Correct Answer:** \\ All of the above \\ {{tag>​qq}} \\