# SHIFT

--- Sjoerd Hooft's InFormation Technology ---

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q:q897
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 — q:q897 [2016/07/31 08:27] (current) Line 1: Line 1: + = Question 897 = + This page is part of Q, the IT exam trainer. \\ See https://​www.getshifting.com/​q for more info \\ \\ **Question:​** \\ From the perspective of the service provider, what is the person or group who defines or and agrees their service targets known as? + \\ \\ **Description:​** \\ See <​html><​a href="​http://​abhinavpmp.com/​2015/​06/​24/​itil-foundation-four-key-stakeholders-in-service-management/"​ target="​_blank">​here​ for more information. \\ \\ **Correct Answer:** \\ Customer \\ {{tag>​qq}} \\