# SHIFT

--- Sjoerd Hooft's InFormation Technology ---

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q:q911
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 — q:q911 [2016/07/31 08:54] (current) Line 1: Line 1: + = Question 911 = + This page is part of Q, the IT exam trainer. \\ See https://​www.getshifting.com/​q for more info \\ \\ **Question:​** \\ Which one of the following is NOT an aim of the change management process? + \\ \\ **Description:​** \\ See <​html><​a href="​https://​en.wikipedia.org/​wiki/​Change_management_(ITSM)"​ target="​_blank">​here​ for more information. \\ \\ **Correct Answer:** \\ To deliver and manage IT services at agreed levels to business users + \\ {{tag>​qq}} \\